Privacy Policy
Welcome to SamuelIsaacson.info (“the Website”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Website.
Information We Collect
We may collect the following types of information:
- Personal Information: Such as your name, email address, phone number, and any other details you voluntarily provide.
- Usage Data: Information about how you interact with our Website, including your IP address, browser type, device information, and browsing activity.
- Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site traffic, and improve our services. You can adjust your cookie preferences through your browser settings.
How We Use Your Information
Your information may be used for the following purposes:
- To provide, maintain, and improve our Website and services.
- To respond to inquiries, requests, or customer service needs.
- To send updates, newsletters, or promotional materials (only if you have opted in).
- To analyze Website performance and user behavior for optimization.
- We will never sell, rent, or share your personal information with third parties except as required by law or to provide essential services on our behalf (such as secure payment processing or website analytics).
Return Policy
- Thank you for shopping at SamuelIsaacson.info. We value your satisfaction and aim to provide high-quality products and services. Please review the return policy below for guidance.
Eligibility for Returns
We accept returns under the following conditions:
- Items must be returned within 1 day of delivery.
- Items must be unused, unworn, and in their original packaging with all tags attached.
- Digital products, personalized items, and downloadable content are non-refundable unless explicitly stated otherwise.
How to Initiate a Return
To request a return:
- Contact us at info@samuelisaacson.info with your order number and reason for return.
- Our team will review your request and provide return instructions if eligible.
- Ship the item to the address provided. Customers are responsible for return shipping costs unless the item was defective or incorrect.
Refunds & Processing
- Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5-7 business days.
- Shipping fees are non-refundable, except in cases of defective or incorrect items.
Exchanges
- We offer exchanges for defective or incorrect items. Please contact us within 1 day of receiving your order to arrange a replacement.
Non-Returnable Items
The following items are not eligible for return:
- Personalized or custom-made products
- Digital downloads or subscription-based services
- Clearance or final-sale items
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately with photos of the issue at info@samuelisaacson.info. We will arrange a replacement or refund at no extra cost to you.
Contact Us
- For privacy or return-related inquiries, please reach out to:
📧 info@samuelisaacson.info
